Education

Frequently Asked Questions

Find answers to common questions about our tutoring services

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What age groups do you cater to?
We provide tutoring services for students of all ages, from elementary school (grades 1-5) through high school (grades 6-12), as well as college-level students and adult learners. Our tutors are experienced in adapting their teaching methods to suit different age groups and learning styles.
What subjects do you offer tutoring in?
We offer comprehensive tutoring in Mathematics, Science (Physics, Chemistry, Biology), English Language Arts, Social Studies, Foreign Languages, Computer Science, and Test Preparation (SAT, ACT, AP exams). We also provide specialized support for students with learning differences.
How are your tutors qualified?
All our tutors hold at least a Bachelor's degree in their subject area, with many having Master's or Doctoral degrees. They undergo rigorous background checks and are required to complete our comprehensive training program. We ensure all tutors have proven teaching experience and excellent communication skills.
What is your pricing structure?
Our pricing varies based on the subject, grade level, and session frequency. We offer both individual and group sessions. Packages start from $49/session for group classes to $129/session for specialized one-on-one tutoring. We also offer monthly subscription plans with discounted rates for committed students.
Do you offer online or in-person tutoring?
We offer both online and in-person tutoring options to accommodate different preferences and schedules. Our online platform features interactive whiteboards, screen sharing, and video conferencing for an engaging virtual learning experience. In-person sessions are available at our tutoring center or at your home (additional fees may apply).
How do I track my child's progress?
Parents and students have access to our comprehensive online dashboard where you can view detailed progress reports, session notes, quiz results, and performance analytics. Tutors provide regular feedback after each session, and we conduct quarterly progress reviews with parents to discuss achievements and set new goals.
What is your cancellation policy?
We require at least 24 hours notice for session cancellations or rescheduling. Cancellations made with less than 24 hours notice will be charged at 50% of the session fee. Sessions cancelled with less than 6 hours notice or no-shows will be charged the full session fee. Emergency situations are handled on a case-by-case basis.
How long are the tutoring sessions?
Standard tutoring sessions are 60 minutes long. However, we also offer 90-minute sessions for students who need more intensive support or are working on complex topics. For younger students (grades 1-3), we recommend 45-minute sessions to maintain focus and engagement.
Do you provide materials and resources?
Yes! All students have access to our extensive library of learning materials, including practice worksheets, study guides, video tutorials, and interactive quizzes. These resources are available 24/7 through our online platform. Tutors may also provide customized materials tailored to individual student needs.
How do I get started?
Getting started is easy! Simply contact us through our website, phone, or email to schedule a free consultation. We'll discuss your learning goals, assess your needs, and match you with the perfect tutor. Your first session can be scheduled within 48 hours of your consultation. We also offer a free trial session so you can experience our teaching approach before committing.